Which credit cards do you accept?How do I arrange for Bankdraft Service or Electronic Bank Transfers?
How often should I test my alarm system?
How do I request service if my alarm seems to be malfunctioning?
How can I protect my telephone line from being tampered with ,so that an emergency signal from my alarm system can be sent to your Central Station?
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cc FAQs
Which credit cards do you accept? We accept Visa and Mastercard . Regretfully, Discover and American Express are not accepted. Back to Top
How do I arrange for Bankdraft Service or Electronic Bank Transfer? You can arrange for either service by requesting an application from our office. Call 404-294-7222 Mondays through Fridays between 9:00 AM and 5:00PM, and ask to speak to Pam or Lisa. Back to Top
How often should I test my alarm system? You should test your alarm system at least once per month. You should test it whenever you have a telephone service person or anyone do work at your place, to make sure that he/she did not unintentionally disconnect the alarm system from the phone line. Back to Top
How do I request service if my alarm system seems to be malfunctioning? You can request service by calling 404-294-7222 and asking to speak to our Service Department at any time, Service is available 24 hours per day, 7 days per week. Service performed during normal business hours will be charged at our standard rates. After-hours service and weekend/holiday service is billed at time-and-a-half rates.
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How can I protect my telephone line from being tampered with, so that any emergency signal from my alarm system can be sent to your Central Station?
There are several ways to protect your telephone line from being tampered with: a) have the telephone company re-route your telephone line so that it cannot be easily reached from the outside of your house or facility; b) run the line through a ridgid conduit and place the telephone block in a tamper-proof box; and c) have your telephone line run underground right into your basement.
BUT.... to assure that an emergency signal can be sent to our Central Station, even if your telephone line is cut or otherwise inoperative, you can have us install a low-cost BACKUP RADIO TRANSMITTER that will send signals to us. The backup radio can be added to any alarm system that you now have. Click "Back to Top", then click the CONTACT US or the FEEDBACK button to send us an e-mail. Back to Top
